2013-08-08 - 8437 - Service Request - Investigate po 78115 #ProductionBreakFix #US #PurchaseOrders #edi

2013-08-08 - 8437 - Service Request - Investigate po 78115

Problem Summary

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Investigate purchase order 78115

Admin Info

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Purpose	Investigate po 78115
Requested by	Saravanan Lakshmanan
Issue Date	08-08-2013
Resolved by	Laxman
Resolved Date	08-09-2013
Document Status	Complete

Detailed Problem Description

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The PO 4500078115 is not being received in Menlo system due to WE info missing in IDOC.

Solution Analysis and Recommendations

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After analysis understood that delivery address for few items are changed on 05/13/2013. Due to this address for all items are not the same. Since address is not same for all items address segment E1EDKA1 with qualifier WE will not be populated. Instead of generating E1EDKA1, the system will create one E1EDPA1 segment with qualifier WE for each item. This will prevent on receiving side the creation of the same delivery address for all items.

So IDOCs generated for this PO after 05/13/2013 won’t be available at receiving plant/ Menlo. Please find enclosed OSS note (point 4.C) in which the same issue is detailed.

sapnote_0000456127.pdf

Resolution

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By resetting the plant address at item level ensured the all items has same address.

Release Information

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Provide link here to Release Notes if Technical Objects were changed